ARTICLES BY THIS AUTHOR
01/12/2020
Stein Mart bolsters BOPIS experience with virtual agents
A specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers.
01/12/2020
Fast-fashion retailer rolls out high-tech recycling bins
H&M has a “smart” new way to encourage shoppers to recycle their unwanted clothing.
01/12/2020
Five Below ramps up store growth in 2020, revises Q4 outlook
New store openings will remain a priority for Five Below this year.
01/12/2020
Lululemon boosts revenue, earnings outlook for Q4
Innovative product offerings and an equally strong holiday season pushed Lululemon Athletica to raise its fourth-quarter expectations.
01/12/2020
Retailers: Hybrid cloud infrastructure is ‘ideal’ scenario
Retailers need flexibility in their omnichannel operations — something that is best supported by a hybrid cloud infrastructure.
01/12/2020
Cole Haan ‘pops up’ at the ‘Big Show’
An upscale footwear and accessories brand opened a pop-up store in the Big Apple — but in an unlikely place.
01/12/2020
Taco Bell personalizes its mobile experience
Taco Bell is making it even easier for mobile app users to order their favorite burritos and chalupas.
01/12/2020
Fast-growing home decor chain raises earnings, sales outlook
At Home expects to end its fiscal year on a high note.
12/22/2019
Three predictions for retail relevancy in 2020
Heading into a new decade, savvy retailers are firming up their strategies for success — especially when it comes to driving customer engagement at store-level.
12/09/2019
Top elements influencing store design in the next decade
Retailers are designing the next generation of brick-and-mortar experiences — concepts intended to strengthen shopper relationships and drive repeat visits.